Microsoft Outlook Introduction

Outcomes

Participants will learn the basic skills necessary to use the Microsoft Outlook 2000 to manage email, contacts, your personal calendar and documents.

Prerequisites

Basic operating system commands,
Some Internet concepts

What should you be familiar with?



Session Length

1 Day, 9:00am to 4:30pm

Location

This session is conducted either on site, or at our training rooms.

Topics Covered in this session

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The Outlook Envoronment Working in Outlook Creating and customising Notes Communicating with e-mail messages Creating and Sending Messages Replying to, Forwarding, and Deleting Messages Working with Contacts Managing Contacts Tracking Communications in Journal Managing Messages Creating Distribution Lists Organising , Sorting and Finding Messages Managing Tasks Creating, Editing and Deleting Tasks Organising and tracking tasks

Scheduling and Managing Appointments Scheduling Appointments Managing Appointments Scheduling Meetings Planning, Requesting and Managing Meetings Rescheduling and Cancelling Meetings Printing Outlook Items Selecting Print Styles and Printing Messages Print Schedules and Contact Lists Appendix Review Answers Shortcut Keys Glossary